No heat in freezing weather
Run through the thermostat, switch, breaker and filter checks on the furnace repair page, then call.
Green Leaf Heating & Cooling connects Chicago homeowners with local technicians when heating or cooling fails at the worst time: no heat in a cold snap, no AC in a heat wave, a boiler leaking across the basement floor. Call (312) 924-7223. Calls are answered 24 hours a day Monday to Friday, Saturday 10–4 and Sunday 10–2.

In a Chicago winter, a house without heat cools quickly, and pipes along outside walls can freeze within hours once indoor temperatures fall. That’s why a no-heat call on a sub-zero night is treated as urgent.
When you call, describe what’s happening and how cold the house is. You’re connected with a local technician, and while you wait you’ll get practical steps to protect the house. Most emergencies are one failed part: an igniter, a blower motor, a circulator pump, a control board.
The same goes for cooling during a heat wave, especially for older family members. Calls are answered 24 hours a day Monday to Friday, Saturday 10 a.m. to 4 p.m. and Sunday 10 a.m. to 2 p.m., Central time.
Situations where you should call right away, and the first step for each.
Run through the thermostat, switch, breaker and filter checks on the furnace repair page, then call.
Leave the house without touching switches. Call Peoples Gas or 911 from outside first, then call for the repair once it’s safe.
Get everyone outside into fresh air and call 911. Don’t go back in until responders say it’s safe.
Turn the unit off and close its water supply valve. Move belongings off the floor.
Close blinds, move to the lowest floor, use fans and check on anyone vulnerable while you wait.
Open the faucet on that line, warm the pipe gently with a hair dryer, never an open flame, and keep the heat up.
More detail in how to keep pipes from freezing when the heat goes out.
Chicago’s heat ordinance requires landlords to supply heat from September 15 through June 1, with at least 68°F inside during the day and 66°F at night. If your landlord isn’t responding, call 311 to report it.
Short answers to what Chicago homeowners ask most before they call.
(312) 924-7223Calls are answered 24 hours a day Monday to Friday, plus Saturday 10 a.m. to 4 p.m. and Sunday 10 a.m. to 2 p.m., Central time. Weekend calls are answered during those hours.
Leave the house without touching light switches, the thermostat or appliances, then call Peoples Gas or 911 from outside. Call for the repair once it’s safe.
It depends on where the pipes run; pipes in outside walls, crawlspaces and unheated porches freeze first. Once the house drops into the 50s on a frigid night, take the steps above.
During a Chicago heat wave it can be, especially for older adults, infants and anyone with health conditions. Call early in the day if you can.
Call (312) 924-7223. Answered 24 hours a day Monday to Friday, Saturday 10–4 and Sunday 10–2.
Call NowGreen Leaf Heating & Cooling connects Chicago homeowners with local HVAC technicians. Repairs and installations are carried out by the independent technicians we connect you with.